Recent and featured media
- Hospitality Tech: The Predictive Property: Engineering the Next Era of Guest Loyalty - 2026
- The Wall Street Journal: How Restaurants Can Serve Up an Effective Social Media Strategy - 2025
- Harvard Business Review Analytic Services: Solving the Personalization Paradox in Loyalty - 2025
- WIRED Brand Lab: The Next Generation of Equipment Rental: Pro Control for Customers, at Their Fingertips - 2023
Video, podcast, and older media
- Loyalty360 Loyalty Live - video conversation on loyalty strategy and customer engagement.
- Annex Cloud: The Future of Loyalty - video discussion on the evolution of loyalty programs.
- Skift: 5 Ways Travel Loyalty Programs Balance Customer and Business Values - travel loyalty perspective.
- From Format to Function: The Rise of Convenience - podcast on convenience and digital innovation.
- The Wall Street Journal: How Chipotle Serves Up a Sizzling Digital Experience - digital experience and restaurant transformation.
- AdAge: The Future of Restaurant Marketing: Are You Ready? - restaurant marketing and digital strategy.
Publications and thought leadership
Oliver Page's public thought leadership and related Deloitte publications focus on restaurant digital transformation, last-mile delivery, customer experience, big data, analytics, social media strategy, loyalty, and service innovation.
Related topic pages: Oliver Page on AI and digital transformation and Oliver Page on loyalty strategy.